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PTI Security Systems

PTI Security Systems is a solutions provider serving Maricopa County, located in Scottsdale, Arizona. PTI Security Systems specializes in security systems and access control installation. Their work would not be possible without the support of our industry partners. Through these relationships, they aim to provide self-storage professionals with the training, education, and collaboration needed to succeed. Its mission is to advance access control innovation and services in the self-storage industry, provide exciting solutions to integrators and operators, and lead the industry in security education and intelligence.

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About:

Is this your business? Contact us to provide customers with your most up-to-date information.

Areas of Expertise:

Security System:

A security system is a combination of devices and services which work to protect a residence or business against the threat of invasion or intrusion. Security systems sometimes serve as protection from natural disasters as well. Residential, commercial, and industrial customers alike use security systems to safeguard against theft (burglary) and property damage. Security systems are available in a range of formats, levels, and pricing packages. They may involve professional installation or DIY installation. Whether these systems are intended to protect against a single incident or high threat of invasion at all times, they may involve a number of components, such as video cameras, alarm systems, smart home automation, notifications, smart locks, smart sensors, and more.

Services Offered:

Access Control Services:

Access control systems are the main hub of security systems, providing access to or denial of entry to a given area. Access control is the combination of hardware and software in a security system that helps secure points of entry. These systems may include a security system’s control panel (its hub or computer), the system reader, and its smart locks/electric locks — as well as the components of these system parts. Typically, these systems require professional installation due to the wiring and connection requirements.

Availability:

Serving Cities:

  • Scottsdale

Business Hours:

Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 8:00 PM
Sat Closed
Sun Closed

Contact:

PTI Security Systems

(480) 257-2600

9160 E Bahia Dr, Suite 100

Scottsdale, Arizona, 85260

https://ptisecurity.com/

Reviews:

If you're using PTI equipment and/or software, best of luck to you either finding a tech or becoming one yourself, because you're not going to get any assistance from them. Day 26 without a functioning system. Switching to another provider ASAP.

April 30, 2022

I have had PTI for about 15 years. They were very good in the beginning but have grown worse every year with support. We are down and submitted a support ticket 30 days ago with no response. We have called 5X with no return call. We contacted the salesperson 2x who has submitted escalation request but no response from support. I would highly recommend them to all our competition....
Out of desperation, I wrote the PE company the owns them, the CEO, and put in another support ticket. Finally, the next day I received a contact from customer service. We resolved the problem that day. Worked well for a month and went down again. As their MO, we put in a support ticket 3 weeks ago and haven't heard a response.
This company has the worst customer service I have ever seen!

February 22, 2022

Reviews:

If you're using PTI equipment and/or software, best of luck to you either finding a tech or becoming one yourself, because you're not going to get any assistance from them. Day 26 without a functioning system. Switching to another provider ASAP.

April 30, 2022

I have had PTI for about 15 years. They were very good in the beginning but have grown worse every year with support. We are down and submitted a support ticket 30 days ago with no response. We have called 5X with no return call. We contacted the salesperson 2x who has submitted escalation request but no response from support. I would highly recommend them to all our competition....
Out of desperation, I wrote the PE company the owns them, the CEO, and put in another support ticket. Finally, the next day I received a contact from customer service. We resolved the problem that day. Worked well for a month and went down again. As their MO, we put in a support ticket 3 weeks ago and haven't heard a response.
This company has the worst customer service I have ever seen!

February 22, 2022