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SafeStreets - Charleston

SafeStreets is an ADT authorized dealer located in Charleston, WV. SafeStreets provides a professionally installed security system that is monitored by ADT 24/7. SafeStreets offers equipment that include burglar alarm and video surveillance that may include light control, climate control and fire alarm.

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SafeStreets - Charleston is a service provider. SafeStreets - Charleston offers security services using ADT Security products.

Areas of Expertise:

Security System:

A security system is a combination of devices and services which work to protect a residence or business against the threat of invasion or intrusion. Security systems sometimes serve as protection from natural disasters as well. Residential, commercial, and industrial customers alike use security systems to safeguard against theft (burglary) and property damage. Security systems are available in a range of formats, levels, and pricing packages. They may involve professional installation or DIY installation. Whether these systems are intended to protect against a single incident or high threat of invasion at all times, they may involve a number of components, such as video cameras, alarm systems, smart home automation, notifications, smart locks, smart sensors, and more.

Smart Home Automation:

Smart home automation offers the latest in security system technology, providing a way for homeowners or business owners to monitor their security through a smart device or home base or hub control panel. Automation syncs both security system components and other smart home features, such as thermostats. From a security system app, users can control their smart locks, window and door sensors, receive notifications regarding carbon monoxide and heat sensors, and more. Smart home automation systems may be connected via wired or wireless systems and generally work alongside full security systems. They may be self-monitored or professionally monitored.

Burglar Alarm Installation:

Alarm systems work to alert homeowners or business owners to the threat of intrusion. These systems can be standalone security systems, or work in combination with a larger security system, including home automation. The alarm system serves as the control panel for all sensors involved in the security system, meaning that sensors report to the alarm system so the alarm can sound in case of intrusion. Typically, alarm systems have sensors which trip when motion is detected, such as opening of doors or windows. When the sensors are tripped, the alarm sounds within seconds. When paired with home automation systems, residents or business owners may receive notifications regarding the alarm. Alarm systems may be controlled by the home security base or hub.

Security Camera Installation:

Security cameras, also called CCTV, are used within security systems to help users monitor a certain area. Unlike surveillance cameras, video cameras send signals to a monitor at a specific location and don’t necessarily connect to an IP network. Security cameras serve to help thwart home crime attempts, including theft. Cameras may be placed in plain sight or hidden, depending on security system needs. A variety of security system cameras are available, ranging from video doorbell cameras to a number of different indoor and outdoor cameras, and cameras may involve self-monitoring or professional monitoring. Installation of security cameras depends on user needs and the security system provider, but either DIY installation or professional installation may be available. Professional installation helps avoid wiring issues and other issues that may arise during DIY installation.

Services Offered:

Professional Monitoring Services:

Professional monitoring services are offered as a part of many security system packages. These services work by connecting a security system provider’s monitoring center to the alarm system or surveillance cameras of an individual residence or business. When a security system control hub is tripped due to a motion sensor alert, the hub sends a signal to the monitoring center, which is monitored by a live person or security guard. The person then contacts the residence or business owner right away to verify whether a false alarm is taking place or whether there is a possible security threat. If the security system holder can’t be reached, the monitoring center personnel contacts the appropriate authorities.

Residential Security Services:

Some companies and certified professionals provide solutions that are focused on delivering a set of products and services for residential customers only. They are designed to fit any home’s needs, from certified locksmiths and electricians to home security systems, home automation, and home theater systems. Companies offering residential services dedicate themselves to provide excellent service to customers who live in different types of homes, from small apartments to larger homes.

Video Doorbell Installation:

A Video Doorbell is a smart doorbell that notifies the user via smartphone or another electronic device when someone arrives at their doorstep. It is triggered by a built-in motion sensor or when the visitor rings the doorbell. It is the latest and most popular in smart home products, created for customers looking to enhance their security systems. It allows the user to use a mobile phone app to communicate with the visitor in real-time. Video doorbells come equipped with high definition cameras and night vision. Some even allow the user to open the door remotely using a smart lock. Some video doorbell installations are DIY projects that can be done by the customer. Other video doorbells require professional installation performed by a certified expert that will configure the video doorbell properly, which may have an extra cost.

Availability:

Serving Cities:

  • Charleston

Brands Used:

ADT Security

Contact:

SafeStreets - Charleston

(855) 431-3168

Charleston, West Virginia, 25302

https://www.safestreetsusa.com

Reviews:

We had a door-to-door salesman who came and sold us the house monitoring on a Monday night, so my husband and I agreed, and the next day they went out to install. I was painting while the man on duty was here, and while I was on my ladder, he borrowed my ladder. I asked him if he had one, he looked at me for a while until he got the message. He also forgot to add a contact, and I have to have another service call this week. He also put the motion detector where he didn’t want it, and he’ll have to move it. I was satisfied with how quickly that person could get out; however, we noticed that the front and rear cameras were not working after he left.

March 16, 2022

The installation of the new equipment was speedy. The technician gave us a complete guide to the service plan we had requested, the security system, and how to use it all. It made it easy to learn how to work the app. He also told us about the services the company offers. We are delighted with our safety at home. We were treated with courtesy and very respectful of ourselves and time. He was very professional in educating us about our new system.

March 05, 2022

The technician in charge of the facility was courteous and professionally knowledgeable about the product. The internet was interrupted in our area, and we offered to be there the next day as early as possible to take care of the cameras. One downside I had was customer service which wasn't ideal. I called several times to clarify a problem with my reinstallation process. I was passed several times, hoping to listen again. It was stressful. After "begging" to solve our problem, it was finally done. Thomas Newman came and fixed our security system was beautiful and very helpful. He restored my lost faith in the company.

February 25, 2022

The technician in charge of the installation was very knowledgeable about the product. Everything went well and smoothly. The technician was courteous and professional. I was approached by another ADT dealer the day before with what looked like a better deal but ultimately stayed with SafeStreet. We had a problem with the internet which was interrupted in our area and offered to be there the next day as early as possible to take care of the cameras. This representative was very friendly and professional. He made sure we knew how to use the system and felt comfortable before leaving. The only concern we had with the whole process was communication. We waited most of the day for an hour and a half late. It was very apologetic, and we ended our time being delighted with the service we received.

February 09, 2022

Reviews:

We had a door-to-door salesman who came and sold us the house monitoring on a Monday night, so my husband and I agreed, and the next day they went out to install. I was painting while the man on duty was here, and while I was on my ladder, he borrowed my ladder. I asked him if he had one, he looked at me for a while until he got the message. He also forgot to add a contact, and I have to have another service call this week. He also put the motion detector where he didn’t want it, and he’ll have to move it. I was satisfied with how quickly that person could get out; however, we noticed that the front and rear cameras were not working after he left.

March 16, 2022

The installation of the new equipment was speedy. The technician gave us a complete guide to the service plan we had requested, the security system, and how to use it all. It made it easy to learn how to work the app. He also told us about the services the company offers. We are delighted with our safety at home. We were treated with courtesy and very respectful of ourselves and time. He was very professional in educating us about our new system.

March 05, 2022

The technician in charge of the facility was courteous and professionally knowledgeable about the product. The internet was interrupted in our area, and we offered to be there the next day as early as possible to take care of the cameras. One downside I had was customer service which wasn't ideal. I called several times to clarify a problem with my reinstallation process. I was passed several times, hoping to listen again. It was stressful. After "begging" to solve our problem, it was finally done. Thomas Newman came and fixed our security system was beautiful and very helpful. He restored my lost faith in the company.

February 25, 2022

The technician in charge of the installation was very knowledgeable about the product. Everything went well and smoothly. The technician was courteous and professional. I was approached by another ADT dealer the day before with what looked like a better deal but ultimately stayed with SafeStreet. We had a problem with the internet which was interrupted in our area and offered to be there the next day as early as possible to take care of the cameras. This representative was very friendly and professional. He made sure we knew how to use the system and felt comfortable before leaving. The only concern we had with the whole process was communication. We waited most of the day for an hour and a half late. It was very apologetic, and we ended our time being delighted with the service we received.

February 09, 2022