Founded in 1879, ADT Security Services - Greenville is a service provider. ADT Security Services - Greenville offers security services using ADT Security products.
Areas of Expertise:
A security system, in its most basic definition, is a structure of components to detect intrusion into a home or business. Security systems are used in residential, commercial, and industrial buildings to monitor and prevent theft or property damage. It is the cornerstone in defending any property against intruders, from indoor to outdoor surveillance. Some security systems operate with the single purpose of intruder protection. Other more sophisticated systems provide a combination of security methods, including fire detection, security monitoring, security guards, and CCTV surveillance. How a security system works in the event of a break-in will depend on the type of system installed, and the monitoring service purchased. Many security companies offer very affordable DIY systems, while others provide a more robust option as a professional security system. Professionally monitored security systems are a more reliable way to keep a home or business protected. It is considered normal in today’s technology that security companies enhance their systems with an array of smart automation products and third-party integrations. Products like indoor and outdoor cameras, smart locks, lights, thermostats, and more, are usually part of a more robust security system. However, due to the new product offering by security companies, the cost of these systems is now more accessible to the average customer.
Home Automation is the automatic centralized control of a home, called a smart house or smart home. It allows control over lights, thermostats, locks, shades, entertainment systems, appliances, and home security. A home automation system usually connects to a centralized Hub or Control panel, that works as the “brains” of the system through a local wired or wireless network. Numerous smart devices through third-party companies that share the same technology can be added to the smart home system to make it more robust. Home automation delivers the ability to program scenes for smart devices. It allows the user to schedule events, like turning on the lights when the doorbell rings or increasing the temperature of the thermostat when no one is at home. Nowadays, many home security systems come with home automation capabilities to bring comfort to the customer. Setting up a home automation system improves efficiency among smart products while delivering savings on utility bills. Home Automation systems typically require the installation by a certified dealer of a contractor to provide the highest quality of performance and factory standards.
Burglar Alarm System Installation:
An alarm system is an arrangement of integrated devices and security components working together to protect a home or business against potential intruders. A typical security system includes a control panel or centralized Hub, motion detectors, door and window sensors, indoor and outdoor surveillance cameras, and a high-decibel siren. Alarm systems monitor entry points into a property with sensors that notify the control panel and monitoring center when a sensor is triggered. Security companies and certified installers provide professional burglar alarm system installations, from straightforward devices to wired or wireless surveillance cameras. Expert technicians will come to the client’s property and evaluate the security’s state, placing all the devices in the best location possible. Having a professional installation ensures to the customer that the system will be installed and tested appropriately. The experts will help the customer get to know its new security system, explaining how every component works. By the end of the professional installation service, the alarm system will be up and running smoothly. Alarm systems are made for home and business security. Both vary in cost and functionality since the needs are slightly different. Business security requires a more robust system since there is typically more interaction with clientele or enhanced surveillance on a regular basis.
Surveillance Camera Installation:
Surveillance Cameras are closed-circuit television (CCTV) cameras used to transmit a video, and in some cases, the audio signal to a receiver. The camera system communicates with monitors or recorders through a wired or wireless network. It is called “closed-circuit” to imply that the access to the content is only available to a specific user and receiver. The system depends basically on two factors: The cameras’ placement on strategic locations and the remote monitoring. Surveillance cameras are used primarily for monitoring and security purposes, overseeing homes, stores, banks, businesses, and more. Security companies now offer an array of products, such as indoor security cameras, designed to keep an eye on family members or to protect goods or assets inside a home or business. While, on the other hand, outdoor security cameras are weatherproof, alerting of the presence of a possible threat within the perimeter of a property. Some surveillance cameras are available in affordable wireless DIY kits because most of the traditional wired CCTV cameras require professional installation. Business surveillance requires more sophisticated equipment than a home would and remains a more expensive option. Companies provide professional or certified installations for the more complex surveillance systems that involve a low voltage wiring set up. Contractors or installers deliver both wireless and wired installations, ensuring a proper camera setup and a working surveillance system in place.
When a customer has a lockout emergency and can’t afford to wait around, 24/7 emergency locksmith services are available. Certified locksmiths offer reliable 24-hour services for residential and commercial locks and security systems. A locksmith is usually nearby the location of the emergency and can arrive on-site as quickly as possible to pop a lock, repair and replace locks or change the keys if needed. Some companies can also repair any damage that occurred to door and window locks. Emergency locksmiths can also provide automotive lock services, such as unlocking a car and make new transponder keys. Locksmiths can also change the ignition or craft new keys, depending on the type of emergency. Be aware that restrictions may apply on car key replacements, especially for luxury automobiles.
Alarm System Monitoring:
Alarm System Monitoring is an intricate communication between a security system and a central station (monitoring center) of a security company. Typically, a Hub or control panel is the backbone of a network of sensors such as window or door sensors, motion detectors, environmental sensors, etc. that make up a security system. The Hub receives a signal when one of its components is triggered, then immediately sends a notification to the monitoring center. A certified monitoring team will contact the customer first to verify it is a false alarm or if a possibly dangerous situation is taking place. In case the monitoring center fails to contact the customer, they will call the proper authorities on behalf of their customers, sending them to the client’s home or business. Some security systems provide additional features, like fire alarm monitoring, which will contact the fire department when a smoke or fire detector is triggered. Many security companies offer alarm monitoring systems for home and businesses, where customers may choose between a self-monitoring security system or a professional monitoring one. With a professional service, the customer will have experts monitoring their home or business 24/7, for a more secure and reliable option. Home security monitoring has become an essential part of today’s alarm systems, offered by the majority of home security companies in the market today.
Smoke Alarm Installation:
Household smoke alarms are self-contained devices that detect smoke and broadcast a visual or audible warning locally. Smoke alarm installations are typically seen in residential apartments and homes. Smoke sensors come in hardwired or wireless option, powered by electricity or battery-powered. Smoke detectors also sense smoke but are not self-contained. Instead, they operate as part of an interconnected fire alarm system. Smoke detector installations are commonly set up for commercial applications, such as hospitals, warehouses, and hotels. They are usually controlled by a central fire alarm system with battery backup. Smoke detectors are connected wired or wirelessly. In many jurisdictions, they require professional installations by certified technicians. Additionally, an expert operator is employed for all smoke detector repairs that may arise.
Video Doorbell Installation:
A Video Doorbell is a smart doorbell that notifies the user via smartphone or another electronic device when someone arrives at their doorstep. It is triggered by a built-in motion sensor or when the visitor rings the doorbell. It is the latest and most popular in smart home products, created for customers looking to enhance their security systems. It allows the user to use a mobile phone app to communicate with the visitor in real-time. Video doorbells come equipped with high definition cameras and night vision. Some even allow the user to open the door remotely using a smart lock. Some video doorbell installations are DIY projects that can be done by the customer. Other video doorbells require professional installation performed by a certified expert that will configure the video doorbell properly, which may have an extra cost.
Fire Protection System:
A fire alarm system is made up of various devices working collectively to detect and alert the presence of smoke, fire, or carbon monoxide through audio and visual appliances. Many security companies offer fire alarm monitoring with their home and business monitoring. These fire protection services include alarm-initiating devices, such as smoke detectors, heat detectors, CO sensors, etc. It is intended to warn the tenants of a possibly dangerous situation taking place at their home or business. The alarms are designed for fire prevention, activating automatically when smoke or fire detectors are triggered. These devices may come with a wireless DIY installation that could require screws and basic tools. A few manufacturers deliver more robust alarm systems, with fire alarm control communicators, voice evacuation products, remote power supplies, and more. The components require a wired professional installation, provided by the companies or authorized dealers that sell them. Some home and building safety interfaces may include alarm buttons or pull stations, fire sprinklers and fire extinguishers, as part of fire safety measures. These fire protection components need a certified expert to install them properly, for guaranteed top functionality.
Access Control Installation:
Access control systems are security procedures that limit access to a location, such as buildings, rooms, and campuses. It combines hardware and software to control the entry points of a property. The entry point can be doors, gates, elevators, or another physical barrier where granting access can electronically rely on users. In general, access control systems must have a control panel that will work as the main computer, an electric lock, and a reader. Entry system readers include keypads, credentials, card readers, Personal Identification Numbers (PINs), biometric fingerprints, Radio Frequency Identification (RFID) tags, or face recognition technology, to gain access to the restricted areas. Door access control systems offer a convenient way to secure a location, replacing the need for keys or security guards. Traditional front door locks are being rapidly swapped by these systems, with the bonus of reducing costs while increasing security. Today’s most popular ones are biometric door access control systems and RFID access control systems. Access control installations are determined by the system’s capabilities and components. It integrates access control software, a user database, management tools, and locking hardware. An access control technician can help with installation, maintenance, and repair of each one of the system’s components. They can also supply integrated access control systems with extensive product selections, from controllers to software packages.
Remote Control System Installation:
Customizing a home security system to work remotely is easy to do. Customers benefit a great deal from remote control capabilities, particularly the ones who want to keep an eye out on family members. It is an incredibly valuable feature for customers who have a vacation home they wish to monitor or travel a lot. Remote control systems are a trouble-free, better way to connect the customer with a security system and smart home components. Remote controls deliver convenience and management over many devices, like security systems, live video monitoring, smart locks, environmental sensors, and many more. Remote control systems provide quick access using innovative technology products, such as keypads, key fobs, and keychain remotes. Many companies deliver smartphone apps, or subscriptions to the company’s website portal to manage the entire system remotely. Using the mobile phone app, the customer can arm and disarm the security system, control the temperature, turn lights on and off, all from the palm of his hand. Many home security companies include remote control devices and app access, along with its systems. Security companies or certified professionals can install the entire system, setting up all the components in the best placement possible. They provide assistance to the customer to learn to use the system for the first time. If any product malfunctions, customer support can help out troubleshooting and replacing the faulty item.
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ADT Security Services - Greenville
6000 Pelham Rd, Suite C-D
Greenville, South Carolina, 29615
We have had ADT for years, starting in California and fortunately never needed them to respond. Recently The batteries in our window sensors started going out and we got an annoying beep constantly so we called ADT to come out and change out the batteries. The gentleman changed out some, but not all, unbeknownst to us. The batteries in the garage windows continued to sound and we called ADT to come out yet again and replace those batteries. We got a notice every day of the week,reminding us they were coming out Friday between 12 and 4 PM. They never showed up! We called Friday afternoon to ask where they were and a very rude woman told me nobody was available and we would have to re-appoint yet again. All this for a job that should have been done right the first time and was not.
November 26, 2021
In my experience, I’ve only had awkward moments with ADT. They are not open or willing to listen to their customers, and that causes many consequent issues. I was doing some renovations in my house, and I needed to disconnect the sensors and all the little machines that came with the security system. I called them many times to get someone to properly disconnect them and reconnect them again. They thought I was about to cancel services and were quick to send me a final bill with a million extra charges. I’m so mad and outraged.
March 31, 2020