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Honeywell Smart Home Security

Discover Honeywell's journey into the world of DIY home security solutions. As a leading name in home technologies, Honeywell combines simplicity and efficiency, offering a range of security kits, cameras, and devices tailored for every homeowner. With no long-term contracts or monthly fees, Honeywell represents a hassle-free choice for those seeking peace of mind in home security.

Overview

Honeywell, a renowned American company, has expanded its expertise from building controls, alarms, and aerospace to the realm of home security. Their DIY Smart Home Security systems mark a significant step into the consumer market, offering customizable and user-friendly solutions. 

Honeywell's legacy in various sectors, including industrial automation and space systems, underscores its commitment to innovation and reliability in home security technologies.

Key Features

  • All-in-One Camera Base Station: The heart of the system, featuring an integrated 1080p HD camera with 145-degree viewing. It incorporates facial recognition and sends push notifications for enhanced security.
  • Amazon Alexa Integration: The system is fully integrated with Alexa Voice Service, enabling voice control for security, lighting, temperature, and other home automation features.
  • Customizable Security Setup: The system includes indoor and outdoor sensors and motion viewers that alert you if your doors or windows are opened. You can adjust settings using a schedule, location-based geofencing, or event triggers.
  • Advanced Monitoring Capabilities: Audio and video self-monitoring are available through the app, with customizable lighting, sirens, and video notifications.
  • Privacy Features: The camera base station includes a manual privacy shutter, ensuring personal privacy.
  • Upcoming Enhancements: Planned updates include facial recognition improvements for more personalized security.

Cost and contract information

Honeywell’s Smart Home Security system offers a cost-effective and flexible solution for homeowners. The system's starter kits provide essential security equipment and are priced competitively in the market.

  • Smart Home Security Starter Kit: Priced at $449.00, it includes a camera base station with Amazon Alexa, door/window sensors, and a key fob.
  • Starter Kit with C1 Camera Bundle: At $499.00, this kit adds a wireless C1 camera to the basic package.
  • Super Smart Home Security Bundle: The most comprehensive kit, priced at $699.00, includes additional devices like the T5 smart thermostat and a water leak and freeze detector.

Honeywell's cloud storage plans add to the system's flexibility:

  • Free Plan: 24-hour video history for one camera.
  • Standard Membership ($4.99/month): 30-day storage for one camera.
  • Premium Membership ($14.99/month): 60-day storage for unlimited cameras.

Despite being more expensive than some DIY home security packages, Honeywell's system is distinguished by its ease of installation, quality equipment, and no-contract flexibility, making it a suitable option for those seeking a reliable and adaptable home security solution.

Honeywell Coverage and Policies

Honeywell's home security systems are backed by a strong commitment to customer satisfaction. This is evident in their two-year warranty covering defects in workmanship and materials, highlighting Honeywell's confidence in their product quality. For specific items like Hardwire Contacts and PIRs, they extend this warranty to five years, further assuring product reliability.

The company's customer-friendly approach is also reflected in their 30-day return policy, allowing customers to return products in their original condition for credit. This policy, along with the option for a product swap in case of defects within 180 days, demonstrates Honeywell's dedication to customer service.

Moreover, Honeywell's no-contract policy offers users freedom and flexibility, a significant advantage in the home security market. Combined with easily accessible customer support through various channels, Honeywell ensures a hassle-free experience for its users, underlining their commitment to customer satisfaction and trust.

Honeywell Equipment

Honeywell offers a versatile array of home security systems, each engineered to satisfy the diverse requirements of homeowners. 

From the innovative Smart Home Security Starter Kit to the comprehensive ProSeries security solutions, Honeywell integrates cutting-edge technology with user-friendly features. These systems range from easy DIY installations to professionally installed solutions, accommodating all types of homes and user preferences. The seamless integration of safety products creates a secure environment, whether it's protection from fires, floods, or unauthorized entry. 

Key Equipment in Honeywell's Security Range:

  • Smart Home Security Starter Kit: Includes a Camera Base Station with Amazon Alexa, access sensors for windows and doors, a remote-control key fob, and a supportive app with video and alerts.
  • ProSeries 7 Inch All-In-One Panel: A scalable central hub for security and life safety, featuring a 7" touch-screen for control of security settings and integration with smart home devices.
  • Motion Viewers and Detectors: Detect activity with the capability to generate smartphone alerts, record video, and send information to a monitoring station.
  • Doors and Windows Sensors: Offer protection against intrusions with immediate notifications of suspicious activity.
  • Outdoor and Indoor Sirens: Audible and visual sirens to alert everyone in the home during emergencies.
  • Professional Monitoring: Around-the-clock monitoring services to ensure quick response in emergency situations.
  • Heat and Smoke Detectors: Monitored detection systems for smoke, heat, or carbon monoxide, providing fast emergency assistance.
  • Flood Sensors: Devices to alert homeowners of potential water damage, ideal for high-risk areas like basements and laundry rooms.
  • Carbon Monoxide Detectors: Protection against colorless, odorless CO with loud notifications and automatic alert to central stations.
  • Medical and Panic Transmitters: For immediate activation and connection to monitored services, ensuring quick response in medical emergencies.
  • Voice Control with Amazon Alexa: Built-in voice control for hands-free operation of the security system and other smart home devices.
  • Smart Home Integration: Compatibility with a wide range of smart home devices, including locks, lights, and garage doors, for a comprehensive security setup.
     
Honeywell Smart Home SecurityImage courtesy of Resideo.com

 

Home automation

Honeywell's home automation systems redefine modern living with the ProSeries platform, seamlessly integrating various Resideo safety products. This system offers enhanced security with features like motion detectors, door and window sensors, and professional monitoring services. The heart of the system, the ProSeries control panel, comes with touch-screen panels and built-in Amazon Alexa, simplifying home management through voice commands and touch control.

Honeywell's automation extends to smart home integration, allowing remote access and control via the Resideo Total Connect app. From adjusting thermostats to managing lighting and security, Honeywell's system ensures a connected and secure home environment. The ProSeries platform's compatibility with a wide range of smart home devices offers a comprehensive, customized security solution tailored to individual needs.
 

Customer experience

Honeywell's approach to customer service in home security systems is rooted in accessibility and user empowerment. The company's commitment is highlighted through its responsive technical support, providing multiple channels for customer assistance. This includes specialized support lines and a comprehensive array of online resources, making it easy for users to get the help they need.

The Honeywell Home App plays a pivotal role in their service, offering users the flexibility of self-monitoring. This feature caters to those who prefer direct control over their security systems, aligning with modern preferences for autonomy in home management. While Honeywell does not offer professional monitoring services, this decision reflects their focus on providing user-led security solutions.

Furthermore, Honeywell is renowned for its responsive customer service team. Known for their problem-solving abilities, they contribute significantly to a positive user experience. This responsiveness in addressing and resolving issues reinforces Honeywell's reputation as a customer-centric organization.
 

Honeywell installation

DIY Installation

Honeywell's DIY security systems are designed for easy and convenient self-installation, catering to users who prefer a hands-on approach. The installation process, especially for systems like the Honeywell Lyric, is straightforward. Users can opt for a desk mount setup, which requires no tools and no wall mounting, making the process hassle-free. 

The system is designed to be user-friendly, with components like the Honeywell Lyric Alarm Control Panel that integrates Z-Wave controller for setting up smart home automation devices and compatibility with Apple HomeKit. 

Detailed guides and resources, such as online videos and quick start manuals, are readily available to assist users through the installation process.

Professional Installation

For those who prefer a more hands-off approach, Honeywell offers professional installation through authorized dealers. 

This service is ideal for users looking for expert setup and ensures that the system's advanced features and more complex components are installed correctly. 

Professional installation is recommended for products like the Smart Home Security Starter Kit, which includes a range of devices such as a camera base station with Amazon Alexa, access sensors, and a key fob. 

By opting for professional installation, users can ensure that their system is set up for optimal performance and integration with other smart home devices.
 

Bottom line

Honeywell's foray into DIY home security solutions showcases its commitment to combining simplicity with advanced technology. The company's extensive range of products, from the all-encompassing Smart Home Security Starter Kit to the sophisticated ProSeries security solutions, caters to diverse homeowner needs. With user-friendly features, seamless smart home integration, and a focus on customer empowerment, Honeywell stands out in the home security market.

Honeywell's approach to home automation, customer experience, and installation options further enhances its appeal. The ProSeries platform and the Honeywell Home App offer an integrated, user-centric experience, while providing flexibility in installation—be it through DIY methods or professional assistance. These aspects, coupled with a no-contract policy, accessible customer service, and a strong warranty and return policy, make Honeywell a comprehensive and attractive choice for those seeking a reliable, efficient home security solution.

Honeywell's home security systems blend innovation, ease of use, and customer-focused services, making them an ideal choice for homeowners looking to secure and automate their living spaces in today's fast-paced world.

Check out our home security system comparison between Honeywell vs Nest.
 


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