Link Interactive goes beyond the basics, offering advanced home security solutions to protect your entire property. The company provides the latest and most up-to-date equipment, ensuring reliability and cutting-edge technology. Once the contract is completed, you can own your security system equipment, allowing future use with other companies.
Link Interactive's technicians offer equipment servicing, troubleshooting, and replacement, ensuring your system functions optimally.
Overview
Link Interactive's packages include comprehensive detection of environmental threats, including smoke and gas leaks, even when the alarm system is disarmed. The system features a 24-hour battery backup, ensuring functionality during power outages.
With AvantGuard as the monitoring partner, Link Interactive offers rapid response times, averaging around twenty seconds. The advanced safety feature, Crash & Smash protection, sends a signal to the monitoring center even if an intruder attempts to disable the alarm.
The system is 100% wireless, eliminating the need for a phone line and relying on a secure wireless connection to the monitoring center. Gold and Elite packages offer remote control through the app, allowing you to manage your security system and smart devices from anywhere.
Link Interactive supports Z-Wave devices, which can mix and match components seamlessly for a customized solution. The alarm system efficiently communicates with sensors, the control panel, and the monitoring center, ensuring prompt action in case of triggered sensors. False alarms can be easily disarmed through the control panel.
Key features
- DIY Installation
- 24/7 Professional Monitoring
- Intrusion Protection
- Environmental Protection
- Home Automation
- Smartphone Control
- Remote Control
- Panic/Medical Alerts
Cost and contract information
Ensure your peace of mind with Link's affordable security plans.
The Standard Plan at $30.99/month offers professional monitoring, 100% cellular connectivity, 2-way voice to the monitoring station, and comprehensive protection against intrusion, fire, and life safety issues.
Upgrade to the Gold Plan for $39.99/month to enjoy additional home automation features like remote control via the app, energy management for lights, locks, and thermostats, and HD video monitoring.
The Elite Plan at $47.99/month for advanced security includes analytics for on-demand, scheduled, and object-activated video recording, enhancing your surveillance capabilities. Invest wisely in cutting-edge security tailored to your needs with Link's flexible plans.
Coverage and policies
A wireless home security system with cellular-based protection eliminates the need for a landline. Check availability in the United States and Canada, noting potential limitations in rural areas with weak cell reception.
The cancelation policy, includes the absence of early cancellation fees, a three-year equipment warranty, and a 30-day money-back guarantee for a risk-free trial.
Link Interactive Equipment
Unlike other security companies, Link Interactive allows you to customize your system with á-la-carte choices, starting with the essential Go! Control Panel included in all monitoring plans. Through this central hub, easily program and set motion sensors, window/door sensors, environmental detectors, video monitoring, and more. The equipment's cellular technology ensures continuous protection, thwarting attempts by intruders to disable the system by cutting phone lines.
Link Interactive's extensive product catalog, prioritizes high-quality, reasonably priced options over flashy designs.
For those who don’t want to lift a finger, Link stands out for its commitment to balancing user-friendly features and comprehensive coverage.
Easy Installation: Link Interactive takes the hassle out of security setup with a DIY installation process designed to be straightforward, making it accessible for all users, even those less inclined towards hands-on tasks.
Equipment Flexibility: One of the noteworthy strengths of Link Interactive is the flexibility it offers in terms of equipment. Users can customize their security systems by choosing from a diverse range of compatible devices tailoring the setup to meet their needs.
Compatibility with Old Sensors: Enhancing cost-effectiveness, Link Interactive allows users to seamlessly integrate old sensors from other security providers. This feature adds a layer of adaptability to the system, allowing users to make the most of existing equipment.
Home Automation with Link Interactive
Link Interactive takes center stage in home automation, offering diverse features seamlessly blending convenience with security.
Link Interactive System stands out in the smart home security market, notably for its seamless integration with Z-Wave technology. This integration ensures smooth communication between various smart devices, enhancing home automation capabilities.
The system shows its versatility by being compatible with popular platforms like Amazon Echo and Nest thermostat products. This compatibility extends to Apple TV, allowing users to live stream from their purchased cameras, adding an extra layer of security and convenience to their smart home setup.
A significant feature of Link Interactive is its collaboration with Alarm.com and Google Home. This partnership means that many of Link Interactive's devices, manufactured by Alarm.com, benefit from enhanced system automation and efficient voice-activated commands. Users of selected products can enjoy a more integrated and responsive smart home experience.
Now, let's explore the facets that make Link Interactive a compelling choice for those seeking advanced home automation solutions.
Controlling the System
The user-friendly interface allows homeowners to manage their security system effortlessly. Arming and disarming, setting schedules, and checking video feeds can all be done with a few taps on your smartphone. Moreover, controlling door locks, lights, and garage doors adds more convenience.
Automation Features
The Elite plan takes home automation to the next level by supporting features such as smart lighting, thermostats, door locks, and more. This comprehensive automation suite enhances the overall intelligence of your home.
Professional Monitoring
Link Interactive's commitment to security extends to professional, environmental, and video monitoring. This ensures that your home is safeguarded around the clock, providing peace of mind to users.
Customer experience with Link Interactive
Link Interactive Security stands out in the home security market for its exceptional customer service and DIY approach. Renowned for its responsiveness and helpfulness, Link Interactive's customer service team can be contacted via phone, email, and text message, accommodating a range of communication preferences. However, it's important to note that their support hours are Monday to Friday, 7 am to 8 pm (MST), and Saturday from 8 am to 4 pm (MST), which differs from the previously mentioned 8 am to 10 pm CT??.
Exceptional Sales and Customer Support
Link Interactive's sales team is known for its excellent sales tactics, ensuring customers receive the most suitable devices without any pressure to overspend. This transparent approach extends to their pricing, where no hidden fees are involved, and all product prices are clearly displayed on their website
Link Interactive Installation
Expect a streamlined installation process with Link Interactive, as the systems come pre-configured for easy setup. Cameras can be conveniently placed on a shelf or table or securely installed with a screwdriver, while sensors offer hassle-free peel-and-stick installation options.
Link Interactive's standard home security equipment comprises a control panel, entry sensors, and a high-decibel siren. Additionally, you can enhance your setup with accessories like a doorbell camera, security camera, or thermostat.
The setup process is user-friendly, as Link Interactive ships pre-configured systems, ensuring all sensors are named and seamlessly connected to the control panel.
The company does not offer professional installation; that being said, it is recommended to get help from a friend or family to set it up if you have no experience with technology.
Bottom line
Link Interactive offers a robust and flexible home security solution. With advanced technology and a range of up-to-date equipment, it ensures reliable protection for your home. The ability to own the equipment post-contract enhances its appeal, providing a nice long-term value.
Link Interactive's powerful customer support, comprehensive environmental threat detection, and 24-hour battery backup highlight its commitment to security. The system's 100% wireless nature and compatibility with Z-Wave devices allow for a customizable, user-friendly experience.
With its effective monitoring options and integration with popular smart home platforms, Link Interactive stands out as a smart choice for modern home security needs.