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Abode Home Security

"I’ve had my Abode with about 35 sensors since July 2017, and it’s been great." This remarkable endorsement in a Reddit forum speaks volumes about the Abode Home Security System. Unlike typical sentiments toward home security systems, this user expresses satisfaction and highlights the system's capability to accommodate an impressive 35 sensors. 

Explore the distinctive features that have earned Abode such commendation, understand its operational prowess, and determine if it suits your security preferences. Discover why Abode could be a choice for creating a robust home security setup.
 

Overview

The Abode Smart Security Kit strikes a harmonious balance between a self-monitored DIY security system and the sophistication of a professionally installed and monitored solution. Its installation is hassle-free, catering to users seeking a seamless experience. 

The Abode Home Security Starter Kit has earned the Editors' Choice award for DIY home security systems, a testament to its performance and reliability.

Key Features

  • DIY/professional installation
  • DIY/professional monitoring
  • On-Demand professional monitoring alternative
  • Wireless System
  • Wi-Fi coverage with optional Cellular backup
  • Smartphone control
  • Powerful Home automation
     

Cost and contract information

Abode offers a range of flexible plans designed to meet unique home security and video needs. With the convenience of switching plans effortlessly through the Abode App, you have complete control over your security. 

The Standard Plan provides self-monitoring and home automation access, ideal for unlimited users. It allows you to dive deeper into self-monitoring and DIY smart homes.

Opt for the Pro Plan if you seek top-tier security with professional monitoring, cellular backup, and more. 

Picture this: unlimited user access, 24/7 professional monitoring, unlimited cameras, live and recorded video, notifications, video storage, timeline features, home automation, in-app panic alarms, premium support, and additional perks like free ground shipping, exclusive deals, and homeowners insurance discounts. Chef’s kiss!

Subscription Options and Benefits

Dive into the nitty gritty, the Standard Plan emerges as a steady companion with features that strive to redefine home security. Unlimited cameras, live and recorded video, customizable push notifications, and generous video storage spanning ten days. 

The Standard Plan is a robust offering with a detailed 10-day timeline of events, home automation, in-app panic alarms, and VIP customer support. Priced at $6.99 per month or $69.99 per year, it's an investment for half the price of a pair of sneakers. Think about that.

For those craving an elevated level of protection, the Pro Plan steps onto the stage. Priced at $22.99 per month or $219.99 per year, it comes with all the standard features and new perks, like 24/7 emergency protection and cellular backup.
 

Coverage and Policies for Abode

Abode Home Security stands out as a DIY wireless system, utilizing a Wi-Fi connection and foregoing the need for a landline. Notably, the Connect and Secure plans include cellular backup, ensuring a more dependable connection. While Abode is broadly available in the United States and Canada, it's important to note that the Secure Plan is exclusive to the US.

Abode provide a no-contract policy, allowing customers to choose between different monitoring plans without being locked into long-term commitments. Customers can opt for monthly or annual billing options, with the Standard Plan starting at $6.99 per month and the Pro Plan at $22.99 per month. These plans can be canceled anytime, though Abode does not issue refunds for partial months or years. 

The equipment from Abode comes with a standard one-year warranty, which extends indefinitely for users subscribed to the annual Secure plan, ensuring long-term reliability and support. To further assure customer satisfaction, Abode provides a 30-day money back guarantee, allowing users to test their system risk-free, although a $25 fee and shipping costs may apply if the plan is canceled.

abode_equipment">Abode Equipment

Abode Home Security Systems are known for their customizable and user-friendly approach. Their systems, composed of gateways like the iota and smart security system, act as central hubs connecting a variety of accessories such as sensors, cameras, and sirens. The iota All-In-One Security Kit is particularly notable, integrating a camera, motion detector, and Wi-Fi capability. 

Abode offers starter kits that can be expanded with additional devices, making their systems adaptable for different home sizes and security needs. These kits are easy to install, making them ideal for DIY enthusiasts.

Some of the equipments you can get from Abode are:

  • Gateway Control Panel
  • iota Control Panel
  • Mini Door/Window Sensors
  • Motion Sensors
  • Wide-Angle Motion Camera
  • Keypads
  • Key Fobs
  • Water Leak Sensors
  • Smoke Alarm Monitor
  • Indoor and Outdoor Sirens
     

Abode Home Automation

Abode's home automation platform stands out for its extensive compatibility with a diverse range of smart devices, making it a versatile and inclusive choice for creating a connected home. From essential security components like door and window sensors, and motion detectors to environmental controls such as smart thermostats, Abode seamlessly integrates with various devices to enhance convenience and automation. 

The platform's support extends to lighting solutions, door access and locks, audio and entertainment systems, surveillance cameras, automated window coverings, and more. 

With compatibility with popular smart home hubs like HomeKit, Alexa, Google Home, Z-Wave, and ZigBee, Abode ensures users have the flexibility to curate a personalized and interconnected smart living environment. 

The platform's commitment to device integration contributes to its adaptability, catering to users' diverse preferences and needs in home automation.

Customer experience

Abode's customer service has received mixed reviews, with some customers expressing dissatisfaction regarding their support experience. The company's approach to customer service includes a tier-ranking system, where the level of support varies based on the customer's subscribed plan.

For general inquiries, all Abode customers have access to email support and can utilize the extensive resources available on the support site, including guides, articles, and videos. However, phone support is limited to those subscribed to the Connect and Secure plans. Secure plan subscribers also benefit from Premium phone support, which offers them priority in the call queue.

Despite these criticisms, Abode's website is praised for its ease of navigation and comprehensive support section, which is especially helpful for new customers. The website also features a tool for creating a custom-built security system, which has been well-received for its user-friendliness and absence of aggressive sales tactics. Customers can answer questions about their home's layout and security needs, and receive tailored recommendations without pressure to purchase unnecessary items.

The company's approach to customer service and sales, particularly the online customization tool, is generally seen as a positive aspect of the Abode experience.

Abode installation

DIY Installation

Installing the Abode home security system is a user-friendly DIY process that involves several straightforward steps. 

To begin, users set up the main hub, downloading and installing the Abode app on their Apple or Android device. The app prompts users to create an account using their email address. Following the instructions, users can easily pair accessories, connecting the system to Wi-Fi for seamless operation. 

The system's versatility allows pairing sensors and other accessories to enhance overall security. 

The hardware, mounted on walls, doors, or windows, features an adhesive backing for convenient and easy installation. 

Additionally, users can invite household members and choose a service plan, making the entire process streamlined and accessible. Including a pairing guide in each kit further simplifies the installation experience.

Professional Installation 

For those who prefer a hands-off approach or seek the expertise of professionals, Abode offers Pro Installation services, ensuring a seamless setup for your home security system. 

This service is available exclusively in the US, allowing users to choose Professional Installation during checkout. 

Once your order is shipped, you can effortlessly schedule an appointment through HelloTech, a renowned smart home service company with a stellar reputation for technology installation across the United States. 

While the self-installation process is user-friendly, the Pro Installation pricing is simple: Starter Kits are priced at $99 and an additional $25 for 1-5 extra devices. 

The process is effortless: select professional installation during checkout, choose a convenient time after your starter kit arrives, and meet the technician on the scheduled date and time for a hassle-free installation experience.

Bottom line: Why Choose Abode Home Security?

Abode's home automation platform, CUE, stands out for its extensive compatibility with a diverse range of smart devices, making it a versatile and inclusive choice for creating a connected home. 

From essential security components like door/window sensors and motion detectors to environmental controls such as smart thermostats. With compatibility with popular smart home hubs, Abode ensures users have the flexibility to curate a personalized and interconnected smart living environment. 

Abode empowers users with choices and top-notch security solutions. Yes. 

To delve into the specifics of how two leading home security providers measure up, consider exploring our comprehensive comparison of Abode and SimpliSafe. This detailed analysis could offer valuable insights into their features, pricing, and overall performance. For more information, you might find our comparison page helpful: Abode vs SimpliSafe.


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