Simplisafe Home Security

SimpliSafe Home Security System is one of the most flexible and affordable security systems in the market today. With its newly redesigned, versatile equipment, SimpliSafe DIY Security System covers the basic security needs at a very low cost. SimpliSafe manufactures its easy-to-use security equipment, providing competitive prices with high-quality service.

Simplisafe Home Security

Protection for every window, room and door.

Learn more

Overview

SimpliSafe Home Security is a simple Do-It-Yourself (DIY) installation system that offers several preset equipment bundles or the flexibility to create your custom home security with the disadvantage that you will have to pay for the equipment upfront. SimpliSafe wireless DIY installation equipment is designed to be a trouble-free setup, with no holes on your walls or hanging cables. For customers who don’t want the hassle of a DIY project, SimpliSafe offers professional installation for an additional fee.

The SimpliSafe system presents two monitoring options: you can self-monitor your system, or choose from two SimpliSafe 24/7 professional monitoring plans (recommended). The company offers a cellular connection for its monitoring packages and Wi-Fi connection as backup.

SimpliSafe’s weakness is its limited home automation equipment or integration with smart home technology, unlike many security companies in the market today. However, SimpliSafe's exceptional advantage is the freedom to use the system without a contract, something pretty rare in the security industry. It also offers a 60-day money back trial, and the equipment comes with a three-year warranty.

 

Key features

  • No Contract Required
  • 24/7 Monitoring
  • Mobile Alerts
  • Cellular connection
  • DIY Installation
  • Environmental Protection
  • Intrusion Protection
  • Remote Control
  • SmashSafe

Cost and contract information

SimpliSafe Home is a very affordable DIY security system, with many equipment packages available to choose. You purchase all the equipment up front, either buying a preset package or custom built your system for optimal personalization. SimpliSafe is a DIY install system; therefore, no installation or activation fees are required. However, they do provide professional installation for an additional cost.

SimpliSafe has no financing plans for its customers, but it is a very affordable home security system that provides competitive prices. SimpliSafe does offer substantial discounts on SimpliSafe Original equipment or refurbished equipment packages.

SimpliSafe offers two monitoring plans: The Standard plan, and the Interactive plan. Another option is DIY monitoring, which comes at no cost.

When it comes to contracts, SimpliSafe stands out from other security companies: No lengthy agreements. You pay a monthly fee and cancel at any time. You can turn the monitoring on and off, excellent for renters, vacation homes, or families with second homes. It also offers a 60-day money-back guarantee, and the equipment comes with a three-year warranty.

Detail DIY Monitoring Plan Standard Monitoring Plan Interactive Monitoring Plan
Activation Cost $0.00 $0.00 $0.00
DIY Installation Fee $0.00 $0.00 $0.00
Professional Installation $79.00 $79.00 $79.00
SimpliSafe New Equipment Starting at $244.00 Starting at $244.00 Starting at $244.00
SimpliSafe Refurbished Equipment Starting at $188.96 Starting at $188.96 Starting at $188.96
Monthly Monitoring Fee $0.00 $14.99 $24.99
Monitoring Type Self-Monitoring Standard Protection Standard Protection +
Mobile App +
Home Automation
Connection Type Cellular Cellular Cellular
Contract Length No contract Month-to-Month Month-to-Month
Prices may vary      

Coverage and policies

SimpliSafe Home Security System uses wireless equipment with cellular-base coverage with the Wi-Fi connection as backup. There is no landline required; SimpliSafe may not be available in some areas where the cellular reception is weak. SimpliSafe is only available for sale in the United States.

The SimpliSafe great advantage of a no-contract option is that there are no cancellation fees. The equipment has a three-year warranty, and a prolonged 60-day trial guarantee, so you will have plenty of time to test the system.

Equipment

SimpliSafe Home Security offers 16 newly redesigned equipment packages, ranging from a 4-piece set to fit a small single-entry apartment and goes up to a 16-piece set, made for bigger homes or businesses. Every bundle includes a base station with a keypad to control all your security system. From there, you can select the package that best suits your security needs, based on how many windows/doors and living areas you want to be monitored. SimpliSafe gives the option to custom build your security system from the ground up to accommodate your security wish list. The company also offers SimpliSafe Original System packages and Refurbished equipment packages for a more economical option. Learn more about the SimpliSafe Original System and refurbished products.

SimpliSafe Equipment connects through cellular-based technology and the Wi-Fi connection as an alternative for better protection from intruders trying to cut your home phone lines. With a cellular and Wi-Fi connection, even if your internet goes out or you lose a cell signal, your system will remain active. Besides, it comes with the SmashSafe feature, which means that if an intruder destroys the keypad or base station, an alarm still goes out to the monitoring center.

SimpliSafe Security recently redesigned its equipment, giving a more stylish and refined look to the new components, without drawing too much attention to itself. SimpliSafe Equipment comes with cool features, such as:

Simplisafe Options Main Benefit Technology Type
SimpliSafe App Convenience and Control Basic App
Motion Sensor Motion Detection Intermediate Sensor
SimpliCam Indoor Camera Motion Detection and Monitoring Intermediate Sensor
Panic Button Convenience Basic Remote

Home automation

Most security systems nowadays come with Z-Wave technology, IFTTT, or other home automation protocols, which lets you add third-party devices to your system; Regrettably, SimpliSafe is a little behind on that front. In most cases, you can install the components, but you will have to use a separate app to control them independently from the SimpliSafe system.

SimpliSafe Security System is designed to be, well… simple. It does have a couple of smart home functions: Amazon Alexa, Nest Thermostat, August Smart Lock, and Apple Watch integration. With Amazon Alexa, you can arm your SimpliSafe system with your voice or check on its status on Amazon Echo devices. Nest Thermostat uses SimpliSafe to learn your habits for optimal temperature control of your home. The August Smart Lock uses its app to lock or unlock your front door remotely. With Apple Watch, you can download the SimpliSafe app and be able to arm or disarm the system from your wrist. To have access to SimpliSafe home automation capabilities and app, you have to subscribe to the Interactive plan.

One cool feature that comes with SimpliSafe security system is the Secret Alerts. These alerts tell you when a sensor is triggered, without sounding an alarm. You can secretly keep an eye on safes, liquor cabinets and more, without anyone else knowing. SimpliSafe monitoring plans come with other features such as:

Simplisafe Features Standard Plan Interactive Plan
24/7 Live Alarm Monitoring Yes Yes
Cellular Connection Yes Yes
Environmental Monitoring Yes Yes
App Remote Arm / Disarm No Yes
Phone Alerts No Yes
Secret Alerts No Yes
Video Alarm Verification No Yes
Unlimited Camera Recording No Yes
Smart Home Integrations No Yes

Customer experience

SimpliSafe Security System has two options for monitoring: DIY-monitoring or subscribe to a professional monitoring plan. If you opt to self-monitor your home, your security system will work like a local alarm system. If a sensor is triggered, it will set off a siren, but you won’t receive any notifications; No one will call the police for you. With a professional monitoring plan, you will have professionals guarding your home 24/7, ready to respond and call the authorities if any alarm sounds. SimpliSafe cellular-based system is the most reliable connection since there is no risk of external interference or a power outage that will disrupt the communication with the monitoring center. Wi-Fi connection serves as backup communication as an extra layer of security.

 
The Better Business Bureau (BBB) gave SimpliSafe an A+ rating.

SimpliSafe Security System has a decent customer service reputation. You can contact them over the phone or through email; no live chat available, unusual for today’s standards. SimpliSafe’s website has customer support forums to answer questions you may have. The SimpliSafe customer service team is available Monday through Sunday from 9 am to midnight EST.

SimpliSafe’s website is straightforward, easy to navigate, and all packages and devices come with visible price tags. It even has simulated blueprints for better placement of all the components. It has a solid sales tactics reputation since its focus is on low-cost, high-grade equipment that you can tailor to your home needs.

Installation

SimpliSafe Home Security is a newly redesigned DIY wireless installation system with a reputation of having one of the simplest install processes in the industry. All the equipment is wireless, with no dangling cables getting in the way. With a DIY installation, you will save money by not having to pay a professional technician or a fixed installation fee. You are in charge of planning which devices you might need and install them by yourself. If you don’t have too much technical experience with DIY installations or don’t feel up to the task, SimpliSafe offers a reasonably priced professional installation service.

During the SimpliSafe professional installation, the expert technicians will take care of everything. They will come to your home to install all the devices in the best place possible and will check that all the components are paired with the base system. The drawback is that you have to pay a fee of $79, as opposed to a DIY installation that saves you some money that you could use to pay for the upfront equipment cost. It is up to you if you want to take on a DIY project, or rather pay an expert to do all the installation.

SimpliSafe offers numerous equipment packages to choose from, and it can be a little overwhelming at times; Take your time before deciding what’s best for your home security needs. After you selected your equipment and monitoring plan, you will receive your equipment at home; it’s time to start the installation process. After you set up the base station and keypad, you will have to pair all the devices with the system. When you finish with the installation, place a call to SimpliSafe customer support to activate the system, and you are good to go.

SimpliSafe Security System offers two professional monitoring options: The Standard plan for $14.99, and the Interactive plan for $24.99. Remember that you can always go the DIY-monitor path, for no added cost; you decide which plan suits you better. And with SimpliSafe flexibility of a no-contract commitment, you can turn on and off your monitoring as you see fit.

Bottom line

The SimpliSafe home security system is an excellent option for first-time security buyers, looking for affordable DIY equipment packages that are easy to install, flexible enough to add more devices later on. SimpliSafe offers two professional monitoring plans, with the third option of DIY-monitoring. It comes with simultaneous Wi-Fi and cellular-based coverage for a double safety connection. One thing that sets SimpliSafe apart from other security companies is the no-contract feature, ideal for renters, vacation homes, or customers afraid of strict long-term commitments that want to avoid expensive moving fees. SimpliSafe is a little behind in home automation features but compensates it by providing a simple and inexpensive home security system for people who don’t want to spend a fortune but are looking for a reliable security system.

Monica Quiros

Article Author

Last Update

May 08, 2020

Best Home Security Systems of 2020