Frontpoint Home Security

Frontpoint is a well-known name in the security protection industry. It is best known for its excellent customer service and response times, as well as being an innovative home security technology company. Frontpoint Security partnered up with the renowned Rapid Response Service, to provide one of the best monitoring assistance in the market today. Frontpoint DIY installation systems are easy to set up, and the equipment along with the monitoring plans are considered first class, with plenty of options to choose.

Frontpoint Home Security

Peace of mind with Frontpoint Security System

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Overview:

Frontpoint Security System is all about choices. It is a Do-It-Yourself (DIY) installation system, and with its extensive customization capabilities, you can pick and choose what’s best for your home or business. Frontpoint offers six different equipment packages for you to select which one fits best your security needs. Each bundle comes with the essential security devices: The Hub, the keypad panel, door/window sensors, and a motion detector. From there, you can turn your house into a smart home with the touch screen panel, keypad door locks, smart lights, intelligent thermostat, and many more home automation possibilities. All Frontpoint equipment uses wireless technology and cell network to provide protection. On the downside, Frontpoint equipment packages require a three-year contract, and to qualify for the lowest equipment discount, you must be a homeowner.

 
If you're not ready for a long term commitment, you can do the 30-day risk-free trial.

Frontpoint offers 24/7 professional monitoring, giving you the option to choose from three different monitoring plans, with either a one-year or a three-year agreement. Frontpoint equipment is branded by General Electric, which means that other home security companies can monitor it. Frontpoint provides its customers with a 30-day risk-free trial to test out their system.

Key Features

  • 24/7 Monitoring
  • DIY Installation only
  • 100% Wireless
  • Cellular Monitoring
  • Fire, flood and CO2 protection
  • Crash & Smash Protection
  • Still Image Capture
  • Video Surveillance

Cost and contract information:

Frontpoint Home Security is not the most cost-efficient system out there, but it does give you the freedom to customize each package. With Frontpoint, you will have to pay for all your equipment up front, which can be a bit more expensive than expected. It is a one-time expense, and Frontpoint offers very substantial discounts off the retail price when you sign for their three-year contracts; Plus, you will save money since there is no activation or installation fee. Frontpoint offers no professional installation because its equipment is designed for a DIY setup and is simple to install, with wireless devices that don’t need nails or screws. There are no financing plans at hand, so be prepared to spend some extra bucks as initial payment.

 
Packages require a 3-year contract.

Frontpoint offers more than a few choices when it comes to equipment and monitoring packages. As far as equipment goes, Frontpoint provides six different product bundles that you can customize at any time. Equipment packages start at $130 and range up to $1,000 or more, depending on the equipment you add and contract plan you subscribe. Frontpoint presents its customers with three monitoring plans: The Protection, The Interactive, and The Ultimate plan. Each package comes attached with a one-year or three-year agreement with enhanced add-on features like remote control, home automation, and outstanding customer service. One cool feature that stands out is the Crash & Smash protection: If an intruder breaks the control panel, it will automatically send an alert to the monitoring center, so you’ll always be protected, even if someone tries to tamper with your system.

Frontpoint has a strict contract agreement: All customers must agree to a three-year contract when you purchase one of its six equipment packages. If for any reason you want to cancel before your contract period ends, Frontpoint charges 80% of the balance remaining on your time. On a positive note, Frontpoint’s equipment comes with a three-year warranty that covers everything and has a 30-day risk-free trial to see how you like the system.

Detail Protection Plan Interactive Plan Ultimate Plan
Installation Fee $0.00 $0.00 $0.00
Activation Cost $0.00 $0.00 $0.00
Monitoring Fee $34.99 $44.99 $49.99
Equipment Cost Starts at $130.95 Starts at $130.95 Starts at $130.95
Equipment included Frontpoint Hub
Frontpoint Keypad
Door/Window Sensor
Motion Sensor
Window/Yard Sign
Frontpoint Hub
Frontpoint Keypad
Door/Window Sensor
Motion Sensor
Window/Yard Sign
Frontpoint Hub
Frontpoint Keypad
Door/Window Sensor
Motion Sensor
Window/Yard Sign
Monitoring Standard Protection and Monitoring Advanced Protection with Mobile Features Full Video and Home Automation
Connection Cellular Cellular Cellular
Contract Length 36 months 36 months 36 months
Prices may vary      

Coverage and policies:

Frontpoint Home Security System works by using wireless equipment with cellular-based protection, so it doesn’t require a landline connection. Frontpoint monitoring isn’t available in some rural areas that have poor cell reception. Frontpoint service coverage is available throughout the United States and Canada.

Frontpoint’s cancelation policy allows users to opt out early, but they would have to pay a penalty fee of 80% of the remaining agreement. Frontpoint does offer a 30-day free cancellation policy.

Equipment:

Frontpoint Security System is DIY installation equipment that comes with a basic set that includes the Frontpoint Hub, the keypad, door/window sensors, motion sensor, and window/yard signs. The Hub is built to switch between Wi-Fi and cellular services, so if one goes down, the other immediately kicks in. The Hub connects with all the sensors, the monitoring center, and the mobile app. Frontpoint comes with a yard sign, a door sticker, and a set of 5 window decals that help deter burglars from attempting to break into your home.

Frontpoint offers an extensive range of home automation products to meet all your security needs. You can add items to your equipment packages such as indoor cameras, a video doorbell, environmental sensors, smart lights, smart locks, and many more.

Frontpoint’s equipment comes with features, such as:

Smart Home Options Main Benefit Technology Type
Frontpoint App Convenience & Control Basic App
Video Doorbell Advanced Detection Basic Camera
Indoor Camera Motion Detection Intermediate Camera
Smart Door Locks Worry-free Control Advanced Automation
LED Smart Bulb Convenience Intermediate Automation
Light Sensor Energy Saver Intermediate Automation

Home automation capabilities:

Frontpoint Home Security System integrates effortlessly with other smart products using Z-Wave. Since Z-wave is a low radio frequency, it connects without interruption, granting you complete control over your smart home.

General Electric manufactures Frontpoint's products, and since GE is a part of the Z-Wave Alliance, the technological connection is smooth. The one exception is video monitoring, as it calls for a broadband connection.

Frontpoint works great with Google Home and has security system automation and voice-activated commands. Some of Frontpoint’s integration capabilities are still in the works, as the ability to connect with Amazon Echo. It does, however, integrates with Nest.

With Frontpoint, you can tailor your home automation experience to your wishes, with their different monitoring packages and features:

Home Automation Protection Plan Interactive Plan Ultimate Plan
24/7 Professional Monitoring Yes Yes Yes
100% wireless and cellular Yes Yes Yes
Fire, flood and CO2 protection Yes Yes Yes
Text/email alerts No Yes Yes
Remote access & control No Yes Yes
Lights control No Yes Yes
Crash & Smash protection No Yes Yes
Live video streaming No No Yes
Motion activated video recording No No Yes

Frontpoint installation:

Frontpoint Home Security is a DIY installation system designed for easy setup, with devices that come pre-configured and have a peel-and-stick design, simplifying the process. You don’t need a professional technician to do the installation, which will give you some extra bucks in the bank since you will do all the work without paying any additional fees. Frontpoint doesn’t offer any professional installation service; you can always hire someone, but defies the whole DIY simplicity and savings purpose.

If you don’t have much technical experience or don’t feel suitable to perform the DIY installation, maybe Frontpoint is not for you. With a DIY installation, you are responsible for planning where to place all the sensors and doing all the setup. Frontpoint security is wireless, so there is no need for nails or screws, avoiding punching holes in your wall or messy wires dangling on the sides.

 
The system is pre-programmed before it is shipped providing an easy DIY installation.

When it is time to install, you will receive an email from Frontpoint with a Get Started button that kicks off the installation process. From there, you can download the app and start placing the Hub and keypad. After installing the Hub, you can move on to the rest of the sensors you purchase for your security system. The Frontpoint Customer Service has an excellent reputation in helping its customers during your wireless DIY installation. It also has an online troubleshooting section to help DIYers finish the job.

Frontpoint offers professional monitoring packages that can meet all your security expectations. It provides its customers the option to choose between three different monitoring plans; you have to pick the one that is best for your home or business. Frontpoint monitoring packages start at $34.99 and go up to $49.99, depending on what you want out of your security monitoring service. All three plans come attached to a three-year agreement.

Bottom Line:

Frontpoint is one of the best security systems for customers that are looking for a simple DIY installation system and first-class equipment. If you are the type of buyer that puts a lot of weight in customer service quality, then Frontpoint is for you. It has an easy designed DIY install process and plenty of flexibility for home automation. Frontpoint makes it simple to upgrade your home automation system, with devices that allow you to control your smart devices, giving you a lot of room to customize and expand your security system. It comes with a 24/7 professional monitoring service that will let you know the moment a sensor is triggered. That being said, Frontpoint does not come cheap; you have to pay for your equipment upfront and sign a three-year contract to get a sizeable discount.

Monica Quiros

Article Author

Last Update

December 01, 2019

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