Frontpoint home security is a well-known name in the home alarm industry. It is best known for its excellent customer service and response times, as well as being an innovative home security technology provider.
Frontpoint partnered up with the renowned Rapid Response Service to provide one of the industry’s top monitoring assistance today. Frontpoint DIY installation systems are easy to set up, and the equipment, along with the monitoring plans, are considered first class, with plenty of options to choose from.
Overview
Frontpoint is a home security system that is about choices. It is a Do-It-Yourself (DIY) installation system, and with its extensive customization capabilities, you can pick and choose what’s best for your home or business. Frontpoint offers six different equipment packages to select which one fits best your security needs.
Each homekit bundle comes with the essential security devices: The Hub, the keypad panel, door/window sensors, and a motion detector. From there, you can turn your house into a smart home with a touch screen panel, keypad door locks, smart lights, Frontpoint doorbell cameras, and many more home automation possibilities.
All Frontpoint equipment uses wireless technology and cell network to provide protection. On the downside, Frontpoint homekit requires a three-year contract, and to qualify for the lowest equipment discount, you must be a homeowner.
If you’re not ready for a long-term commitment, you can do the 30-day risk-free trial.
Frontpoint home alarm offers 24/7 professional monitoring, giving you the option to choose from three different monitoring plans, with either a one-year or a three-year agreement. Frontpoint equipment is branded by General Electric, which means that other home security companies can monitor it. The company provides its customers with a 30-day risk-free trial to test out their Frontpoint alarm system.
Key features
- 24/7 Monitoring
- DIY Installation only
- 100% Wireless
- Cellular Monitoring
- Fire, flood, and CO2 protection
- Crash & Smash Protection
- Still Image Capture
- Video Surveillance
Cost and contract information
Frontpoint Home Security is not the most cost-efficient system out there. It does give you the freedom to customize each package. With Frontpoint, you will have to pay for all your equipment upfront, which can be a bit more expensive than expected. It is a one-time expense, and Frontpoint offers substantial discounts off the retail price when you sign up for their three-year contracts. Plus, you will save money since there is no activation or installation fee.
Frontpoint offers no professional installation because its equipment is designed for a DIY setup and is simple to install, with wireless devices that don’t need nails or screws. There are no financing plans at hand, so be prepared to spend some extra bucks as an initial payment.
Equipment packages require a 3-year contract.
Frontpoint offers more than a few choices when it comes to equipment and monitoring packages. As far as equipment goes, Frontpoint provides six different product bundles that you can customize at any time.
Equipment packages start at $130 and range up to $1,000 or more, depending on the equipment you add and the contract plan you subscribe to. Frontpoint presents its customers with three monitoring plans: The Protection, The Interactive, and The Ultimate plan.
Each package comes attached with a one-year or three-year agreement with enhanced add-on features like remote control, home automation, and outstanding customer service. One cool aspect that stands out is the Crash & Smash protection: If an intruder breaks the control panel, it will automatically send an alert to the monitoring center. You’ll always be protected, even if someone tries to tamper with your system.
Frontpoint has a strict contract agreement: All customers must agree to a three-year contract when purchasing one of its six equipment packages. If, for any reason, you want to cancel before your contract period ends, Frontpoint charges 80% of the balance remaining on your time.
On a positive note, Frontpoint’s equipment comes with a three-year warranty covering everything. It has a 30-day risk-free trial to see how you like the Frontpoint alarm system.
Detail |
Protection Plan |
Interactive Plan |
Ultimate Plan |
Installation Fee |
$0.00 |
$0.00 |
$0.00 |
Activation Cost |
$0.00 |
$0.00 |
$0.00 |
Monitoring Fee |
$34.99 |
$44.99 |
$49.99 |
Equipment Cost |
Starts at $130.95 |
Starts at $130.95 |
Starts at $130.95 |
Equipment included |
Frontpoint Hub
Frontpoint Keypad
Door/Window Sensor
Motion Sensor
Window/Yard Sign |
Frontpoint Hub
Frontpoint Keypad
Door/Window Sensor
Motion Sensor
Window/Yard Sign |
Frontpoint Hub
Frontpoint Keypad
Door/Window Sensor
Motion Sensor
Window/Yard Sign |
Monitoring |
Standard Protection and Monitoring |
Advanced Protection with Mobile Features |
Full Video and Home Automation |
Connection |
Cellular |
Cellular |
Cellular |
Contract Length |
36 months |
36 months |
36 months |
Prices may vary |
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|
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Coverage
Frontpoint Home Security works by using wireless equipment with cellular-based protection, so it doesn’t require a landline connection. Frontpoint monitoring isn’t available in some rural areas that have poor cell reception. Frontpoint service coverage is available throughout the United States and Canada.
If you want to purchase any Frontpoint equipment in Houston, or any other city in the nation, get in touch with the security providers in your area. They can guide you through the best surveillance equipment for your property.
Frontpoint’s cancelation policy allows users to opt out early but have to pay a penalty fee of 80% of the remaining agreement. Frontpoint does offer a 30-day free cancellation policy, so you can test the system before committing.
Equipment
The Frontpoint alarm system is DIY equipment that comes with a basic homekit. It includes the Frontpoint Hub, the keypad, door/window sensors, motion sensors, and window/yard signs. The Hub is built to switch between Wi-Fi and cellular services, so if one goes down, the other immediately kicks in. The Hub connects with all the sensors, the monitoring center, and the mobile app.
Frontpoint comes with a yard sign, a door sticker, and a set of 5 window decals that help deter burglars from attempting to break into your home.
Frontpoint offers an extensive range of home automation products to meet all your security needs. You can add items to your equipment packages such as a Frontpoint doorbell camera, indoor cameras, environmental sensors, smart lights, smart locks, and many more.
Frontpoint’s equipment comes with features, such as:
Smart Home Options |
Main Benefit |
Technology |
Type |
Frontpoint App |
Convenience & Control |
Basic |
App |
Frontpoint Doorbell Camera |
Advanced Detection |
Basic |
Camera |
Indoor Camera |
Motion Detection |
Intermediate |
Camera |
Smart Door Locks |
Worry-free Control |
Advanced |
Automation |
LED Smart Bulb |
Convenience |
Intermediate |
Automation |
Light Sensor |
Energy Saver |
Intermediate |
Automation |
Home automation
Frontpoint Home Security integrates effortlessly with other smart products using Z-Wave. Since Z-wave is a low radio frequency, it connects without interruption, granting you complete control over your smart home.
General Electric manufactures Frontpoint's products, and since GE is a part of the Z-Wave Alliance, the technological connection is smooth. The one exception is video monitoring, as it calls for a broadband connection.
Frontpoint works great with Google Home and has security system automation and voice-activated commands. Some of Frontpoint’s integration capabilities are still in the works, as the ability to connect with Amazon Echo. It does, however, integrates with Nest.
With Frontpoint, you can tailor your home automation experience to your liking with different monitoring packages and features:
Home Automation |
Protection Plan |
Interactive Plan |
Ultimate Plan |
24/7 Professional Monitoring |
Yes |
Yes |
Yes |
100% wireless and cellular |
Yes |
Yes |
Yes |
Fire, flood and CO2 protection |
Yes |
Yes |
Yes |
Text/email alerts |
No |
Yes |
Yes |
Remote access & control |
No |
Yes |
Yes |
Lights control |
No |
Yes |
Yes |
Crash & Smash protection |
No |
Yes |
Yes |
Live video streaming |
No |
No |
Yes |
Motion-activated video recording |
No |
No |
Yes |
Installation
Frontpoint Home Security is a DIY installation system designed for easy setup, with devices that come pre-configured and have a peel-and-stick design, simplifying the process. You don’t need a professional technician to do the installation. It will give you some extra bucks in the bank since you will do all the work without paying any additional fees.
Frontpoint doesn’t offer any professional installation service; you can always hire someone, but it defies the whole DIY simplicity and savings purpose.
If you don’t have much technical experience or don’t feel suitable to perform the DIY installation, maybe Frontpoint is not for you. With a DIY installation, you are responsible for planning where to place all the sensors and doing all the setup. Frontpoint security is wireless, so there is no need for nails or screws, avoiding punching holes in your wall or messy wires dangling on the sides.
The Frontpoint alarm system is pre-programmed before it is shipped, delivering an easy DIY installation.
When it is time to install, you will receive an email from Frontpoint with a Get Started button that kicks off the installation process. From there, you can download the app and start placing the Hub and keypad. After installing the Hub, you can move on to the rest of the sensors you purchase for your security system.
They have an outstanding reputation in customer service, serving customers in Honolulu to people seeking Frontpoint in Chicago, and all around the nation. Customer agents can help during your wireless DIY installation.
It also has an online troubleshooting section to help DIYers finish the job. You can even ask the agents to help you set up your Frontpoint doorbell camera or any other gadget you bought.
Frontpoint offers professional monitoring packages that can meet all your security expectations. It provides its customers the option to choose between three different monitoring plans. Pick the one that best matches your home or business safety needs.
Frontpoint monitoring packages start at $34.99 and go up to $49.99, depending on what you want out of your security monitoring service. All three plans come attached to a three-year agreement.
Bottom line
Frontpoint is one of the best home security systems for customers looking for a simple DIY installation system and first-class equipment. If you are the type of buyer that puts a lot of weight on customer service quality, then Frontpoint is the security provider for you.
It has a straightforward DIY install process and plenty of flexibility for home automation. Frontpoint makes it simple to upgrade your home automation system. Incredible devices like Frontpoint’s doorbell camera or smart locks allow you to control your smart home remotely.
Frontpoint gives you a lot of room to customize and expand your security system. It comes with a 24/7 professional monitoring service that will let you know when a sensor is triggered. That being said, Frontpoint does not come cheap; you have to pay for your equipment upfront and sign a three-year contract to get a sizeable discount.