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Ambold's Key Lock and Alarm

Founded in 1879, Ambold's Key Lock and Alarm is a professional locksmith serving McLennan County located in Waco, Texas. Ambold's Key Lock and Alarm specializes in security systems, locksmith and other security services.

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About:

Is this your business? Contact us to provide customers with your most up-to-date information.

Areas of Expertise:

Security System:

A security system is a combination of devices and services which work to protect a residence or business against the threat of invasion or intrusion. Security systems sometimes serve as protection from natural disasters as well. Residential, commercial, and industrial customers alike use security systems to safeguard against theft (burglary) and property damage. Security systems are available in a range of formats, levels, and pricing packages. They may involve professional installation or DIY installation. Whether these systems are intended to protect against a single incident or high threat of invasion at all times, they may involve a number of components, such as video cameras, alarm systems, smart home automation, notifications, smart locks, smart sensors, and more.

Locksmith:

A locksmith is a service professional who provides key and lock services. For homeowners and business owners, a locksmith can break a lock, replace locks, duplicate keys, unlock mailboxes, and make replacement keys. Locksmiths are trained professionals who can offer lock-related services without breaking or damaging locks or doors. Some locksmiths may be able to offer the same services for smart locks as well. While breaking into certain locks may mean replacing the lock, this route is still often less costly than alternative entry methods. Security system providers may offer locksmith-related services under plan warranties, which helps users avoid destroying equipment.

Availability:

Serving Cities:

  • Waco

Business Hours:

Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat Closed
Sun Closed

Contact:

Ambold's Key Lock and Alarm

(254) 294-6677

1125 Franklin Ave

Waco, Texas, 76701

http://www.ambolds.com

Reviews:

Since my original rating, Things have gone from bad to worse. We cancelled this company's service on July 21, 2021. In October of 2022 they started randomly billing us again. I have emailed them and called them each month for the last four months and they continue to bill us for a service we have not used in more than one and half years. At this point it feels like harassment. Just like in the original review, "I talk to the same person EVERY time I call, and EVERY time I call he says he will take care of it and then doesn't."

Original Review:
We use this company for our business alarm service. The alarm service is fine. The business practices are absurd. They send invoices which we have to call to pay, but never include a phone number. For years we have tried to get them to bill us annually. After agreeing to do so, they continue to bill us monthly. We were told that if we paid for a year at a time, we would receive a discount. Now we are told that is not the case. I talk to the same person EVERY time I call, and EVERY time I call he says he will take care of it and then doesn't. Today he told me they don't like to bill annually because they don't have a way to track it. REALLY??? Where is the customer in your customer service?

March 06, 2023

Reviews:

Since my original rating, Things have gone from bad to worse. We cancelled this company's service on July 21, 2021. In October of 2022 they started randomly billing us again. I have emailed them and called them each month for the last four months and they continue to bill us for a service we have not used in more than one and half years. At this point it feels like harassment. Just like in the original review, "I talk to the same person EVERY time I call, and EVERY time I call he says he will take care of it and then doesn't."

Original Review:
We use this company for our business alarm service. The alarm service is fine. The business practices are absurd. They send invoices which we have to call to pay, but never include a phone number. For years we have tried to get them to bill us annually. After agreeing to do so, they continue to bill us monthly. We were told that if we paid for a year at a time, we would receive a discount. Now we are told that is not the case. I talk to the same person EVERY time I call, and EVERY time I call he says he will take care of it and then doesn't. Today he told me they don't like to bill annually because they don't have a way to track it. REALLY??? Where is the customer in your customer service?

March 06, 2023

Last Update March 06, 2023