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ADT Cancellation: Easy Peasey 

Thinking of ending your ADT service? Our concise guide breaks down the cancellation process, helping you understand contract terms and avoid unnecessary fees, ensuring a smooth transition away from your current home security solution.

Are you considering canceling your ADT service? We understand that circumstances change, and you may be looking for a more suitable security solution for your needs. In this guide, we'll walk you through the process of canceling your ADT subscription. From understanding your contract to exploring cancellation options, we've got you covered.

Understanding ADT Service Contracts

Before diving into the cancellation process, it's essential to understand the basics of ADT service contracts. These contracts typically come with a predetermined duration, ranging from one to three years. If you cancel your service before the contract expires, you may be subject to early termination fees. Familiarize yourself with the terms of your contract to avoid any surprises during the cancellation process.

Reviewing ADT Cancellation Policy

Understanding ADT cancellation and avoiding associated fees requires careful consideration of your contract terms, service duration, and available options. ADT, one of America's largest security companies, offers reliable home security services, but circumstances may arise where you need to cancel your subscription without incurring penalties.

ADT service contracts typically span 24 to 36 months, with early termination potentially resulting in significant fees. However, there are strategies you can employ to navigate the cancellation process effectively and minimize financial impact.

Firstly, it's crucial to familiarize yourself with the terms and conditions outlined in your ADT contract. Pay close attention to the duration of your agreement and any provisions related to early termination or cancellation fees. Understanding these terms upfront can help you make informed decisions about when and how to cancel your service.

Tips and Tricks for a Successful ADT Cancellation

If you need to cancel before the contract end date, you may face early termination fees. These fees can vary based on factors such as the remaining duration of your contract and the specific terms outlined in your agreement. Reviewing your contract carefully can help you understand the potential costs and plan accordingly.

Another option to explore is ADT's money-back guarantees. ADT offers a three-day buyer's remorse guarantee, allowing you to cancel your contract within 72 hours of signing without penalty. Additionally, there's a six-month satisfaction guarantee for unsatisfied customers. If you experience ongoing issues with the service within the first six months, you may be eligible for cancellation without penalty.

Negotiating with ADT customer service can also be beneficial, particularly if you're facing financial hardship or extenuating circumstances. They may be willing to work with you to find a solution that minimizes or eliminates cancellation fees.

Ultimately, avoiding ADT cancellation fees requires careful planning, understanding of your contract terms, and proactive communication with ADT customer service. By exploring your options and leveraging available resources, you can navigate the cancellation process smoothly and minimize financial impact.

Checking for Contract Expiration

The first step in canceling your ADT service is determining the expiration date of your contract. Log in to your ADT account online or refer to your contract documents to find this information. If your contract is nearing its end, you may be able to cancel without incurring any early termination fees.

How to Cancel ADT Service Online

  • Accessing Your ADT Account: Log in to your ADT account using your credentials. If you don't have an online account, you may need to create one before proceeding.
  • Navigating to the Cancellation Section: Once logged in, navigate to the cancellation section within your account settings. This section is typically labeled "Service Management" or "Account Settings."
  • Initiating the Cancellation Process: Follow the prompts to initiate the cancellation process. You may be asked to provide a reason for canceling and any additional information required to process your request.
  • Confirming Your Cancellation: After submitting your cancellation request, you should receive confirmation that your request has been received and processed. Keep this confirmation for your records.

How to Cancel ADT Service by Phone

  • Finding the ADT Customer Service Number: Locate the ADT customer service number on their website or in your account dashboard. You can reach ADT customer service at 1-800-ADT-ASAP (1-800-238-2727).
  • Calling ADT Customer Service: Dial the customer service number and follow the prompts to reach the cancellation department. Be prepared to provide your account information and reason for canceling.
  • Following the Phone Prompts: Navigate through the phone prompts to speak with a representative. Once connected, clearly express your intention to cancel your service and follow any instructions provided.
  • Understanding Potential Fees and Penalties: During the call, inquire about any potential fees or penalties associated with canceling your ADT service. Take note of any information provided for future reference.

Summary: Cancel ADT a Step-by-Step

Review Your Contract: 

Begin by reviewing your ADT service contract to understand the terms and conditions, including any penalties or fees associated with cancellation.

Check Contract Expiration: 

Determine the expiration date of your ADT contract to avoid potential early termination fees.

Cancel Online: 

Log in to your ADT account on their website and navigate to the cancellation section. Follow the prompts to initiate the cancellation process and provide any necessary information.

Contact Customer Service: 

If you prefer to cancel by phone, call ADT customer service using the provided phone number. Follow the prompts to reach the cancellation department and speak with a representative.

Understand Fees and Penalties: 

Be aware of any potential fees or penalties for canceling your ADT service before the contract term expires. Review your contract terms and seek clarification from customer service if needed.

Confirm Cancellation: 

Once you've initiated the cancellation process, ensure you receive confirmation from ADT. This confirmation may come in the form of a confirmation number or email.

Return Equipment (if required): 

If your contract stipulates that you must return ADT equipment, arrange for its return according to the instructions provided by ADT. If unsure, contact customer service for guidance.

By following these steps, you can effectively cancel your ADT service with minimal hassle and ensure a smooth transition to alternative security solutions if needed.


Q: Can I cancel my ADT service online?

A: Yes, ADT provides the option to cancel your service online for added convenience. To do so, log in to your ADT account on their website and navigate to the cancellation section. Follow the prompts to initiate the cancellation process, providing any required information along the way. Once your request is submitted, you should receive confirmation of the cancellation.

Q: Does ADT charge for cancellation?

A: ADT may impose early termination fees if you cancel your service before the contract term expires. These fees are outlined in your service contract and typically vary depending on factors such as the remaining duration of the contract and the type of services you've subscribed to. It's essential to review your contract terms carefully to understand any potential fees that may apply.

Q: Does ADT remove equipment after cancellation?

A: ADT may offer to remove their equipment from your premises after cancellation, depending on your contract terms and preferences. Some contracts may stipulate that you return the equipment to ADT, while others may allow you to keep it or arrange for removal by ADT technicians. If you're unsure about the equipment removal process, it's best to contact ADT customer service for clarification.

Q: Do I need to return ADT equipment?

A: Whether you need to return ADT equipment after cancellation depends on the terms outlined in your service contract. Some contracts may require you to return the equipment to ADT, while others may allow you to keep it or arrange for removal by ADT technicians. If you're unsure about your obligations regarding equipment return, review your contract terms or contact ADT customer service for assistance.


While ADT is a leading security company in the US, there are circumstances where you may need to terminate your service due to dissatisfaction or better alternatives. Whether you've already contacted ADT's help center or not, navigating the cancellation process can be challenging. However, there are various methods to cancel your ADT service outlined here. Typically, canceling involves contacting the help center or the authorized dealer who sold you the service. However, this may incur significant costs, including early termination fees, which can vary based on factors such as contract duration and timing. ADT contracts usually range from 24 to 36 months, and ending them prematurely may result in penalties ranging from $833 to $1418, depending on your package and remaining contract duration. 

To avoid these fees, one option is to wait until your contract expires. ADT automatically transitions customers to a month-to-month basis after the initial contract term, allowing for easier cancellation with just a month's notice. Additionally, ADT offers money-back guarantees, such as a three-day buyer's remorse period or a six-month satisfaction guarantee, which enable cancellation without penalties under certain conditions. By understanding these options and planning your cancellation strategically, you can effectively terminate your ADT contract without incurring unnecessary fees. It's also advisable to explore alternative home security systems to ensure continued protection for your property. While ADT is a reputable name, other providers may offer better services, rates, and flexibility, allowing for a seamless transition away from ADT.

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